Refund & Cancellation Policy

Last updated: October 29, 2026

One-time services (e.g., AI setup)

• Full refund if you cancel before work begins.
• Once work has started, we will refund any portion of the fee for work not yet performed, at our reasonable discretion.
• Completed work is non-refundable, but we will work with you to fix anything that does not match the agreed scope.

Subscriptions (e.g., subscription alerts, ongoing support)

• Cancel anytime by emailing us. Cancellation takes effect at the end of the current billing cycle, and you will not be charged again.
• We do not provide prorated refunds for partial billing periods, except where required by law.
• If you were charged in error, contact us within 30 days and we will refund the charge.

How to request a refund

Email hello@kjnent.com with your name and payment details. Approved refunds are returned to the original payment method, typically within 5–10 business days.